Refund Policy

We want you to be confident in your learning choices. This policy explains when you can get a refund for a course purchased on Venor Academy.

1. Refund window

If you have not yet progressed significantly through a course, you may request a refund within 14 days of purchase. The refund amount may be reduced if you have already completed part of the course, to reflect the content you have accessed.

2. When a refund is not available

• You have completed most or all of the course content.
• The course was purchased more than 14 days ago.
• The request relates to downloadable content or resources that were fully accessed.

3. How to request a refund

Email academy@venormarkets.com with your name, the course purchased, and the reason for your request. We aim to respond within a few working days.

4. How refunds are paid

Approved refunds are returned to the original payment method. Depending on your bank or card provider, it may take several working days to appear.

5. Contact

If you have any questions about this policy, contact academy@venormarkets.com.