Privacy Policy
Venor Academy (“we”, “our”, “us”) runs an online learning platform for trading, analysis and financial-industry skills. This policy explains what personal information we collect, why we collect it, and the rights you have over it. It applies to everyone who visits our website or uses our courses.
1. Information we collect
- Account information — your name, email address and password when you create a learner account.
- Learning information — the courses you enrol in, your lesson progress, quiz results and certificates.
- Payment information — billing details needed to process course payments. We do not store full card numbers; payment is handled by our payment partners.
- Communications — messages you send us, support tickets and newsletter preferences.
- Usage information — pages visited, device and browser type, and similar technical data used to keep the platform secure and improve it.
2. How we use your information
- To create and manage your account and provide the courses you enrol in.
- To track progress, issue certificates and keep your learning history available to you.
- To respond to questions and provide learner support.
- To send you updates you have asked for, such as newsletters or course announcements.
- To keep the platform secure, prevent abuse and meet our legal obligations.
We do not sell your personal information.
3. Cookies
Our website uses cookies to make it work properly and to understand how it is used. You can control most cookies through your browser. Please read our Cookie Policy for details.
4. Who we share information with
- Service providers who help us operate the platform, such as hosting, payment processing and email delivery. They may only use your information to provide those services.
- Legal and safety — where we are required to do so by law, or to protect the rights and safety of learners, staff or the public.
5. Data security and retention
We use appropriate technical and organisational measures to protect your information. We keep personal data only for as long as needed for the purposes described in this policy or as required by law, then delete or anonymise it.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to certain processing. To exercise any of these rights, contact us at academy@venormarkets.com.
7. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Continued use of the platform after changes take effect means you accept the updated policy.
8. Contact us
If you have any questions about this policy or your data, email academy@venormarkets.com.
